Dear Customer,
Thank you so much for supporting Unity Flames. Every order truly means the world to us, and we hope your purchase brings you warmth and joy.
If your item arrives damaged, please reach out to us at service.unityflames@gmail.com within 2–3 business days of receiving your order, including a clear photo of the damage, so we can make it right for you.
As a small business, we’re unable to accept returns for scent preferences or change of mind, and we deeply appreciate your understanding.
Your kindness and support keep our little flame burning bright. If you have any questions, we’re always here to help.
With gratitude,
The Unity Flames Team