Whether you have a question about an order, need help with a custom candle, have a question about our products, or simply want to reach out, please feel free to contact us. We’re always happy to help.
For custom orders, you may also receive a call or email from us during our business hours to confirm your fragrance selections and order details.
Customer Support
For faster assistance, please include your order number when contacting us about an existing order.
If you are contacting us about a damaged, incorrect, or missing item, please include a brief description of the issue and, when applicable, clear photos of the product and packaging.
We’ll do our best to respond to your inquiry as soon as possible during our regular business hours.
Thank you for choosing Unity Flames. We truly appreciate your support and look forward to assisting you.
